Shipping & Delivery

Shipping charges will be calculated automatically when you check out based on your total order amount. Below are the rate for your reference:

Destination First 500 gram Add 250 gram Purchase above Rm200 ETA (Working Days)
West Malaysia
RM 6.30
+ RM 1.50
Free Shipping
1 - 2 Days
Destination First 1000 gram (1kg) Add 1000gram (1kg) Purchase above Rm220 ETA (Working Days)
East Malaysia
RM 10.60
+ RM 8.50
Free Shpping
2 - 3 Days

**All Sabah & Sarawak parcel will be delivery by courier company DHLecommerce**
** Free shipping is not entitle for SALE albums **

Destination First 1000 gram Add 200 gram ETA (Working Days)
Singapore
RM 44.00
+ RM 2.00
7 - 8 Days

**Due to COVID-19, DHL eCommerce will charge an Emergency Surcharge RM5 Per Kg for International Shipments**
** Free shipping is not entitle for Singapore destination **
** All Singapore parcel will be delivery by courier company DHLecommerce **

Yes. You may refer to the table above for orders that are entitle for free shipping.

At present we only available ship to MALAYSIA & SINGAPORE.

We use POSLAJU courier company for WEST MALAYSIA & DHLecommerce for EAST MALAYSIA & SINGAPORE.
Tracking numbers will be provided once we’ve completed your order. 

Yes, we use DHL eCommerce as an alternate courier company, you may contact us to get to know the price.

We do not use other courier company other than Poslaju & DHL.

All orders will be processed within 24 hours and will ship from our warehouse within the next 24 hours.
(Please note these do not include weekends and public holidays.)

Time stated is based on Malaysia Time (UTC/GMT +8hours).

Delivery time frame:
Klang Valley area & Outside the Klang Valley -> 1-2 working days
East Malaysia -> 2-3 working days
Singapore -> 7-8 working days

(Depending on the efficiency of your local courier services.)

*This may extended during peak periods. (Example like CNY, Hari Raya)*

Once your order has been shipped from our warehouse , the delivery time from the courier services is out of our control.

You can call the courier customer service / check their website for the latest updates on your parcel. 

Contact details of courier service, please click HERE

No. The shipping date only available on Mon-Fri, exclusive Public Holiday and Weekend.

You will receive an email when your parcel is shipped from our warehouse.

The email will contain your tracking number and courier company to be used.
Please check your spam/junk box or “Promotions” (Gmail account user)  folder  if you do not see in your inbox.

You may also trace your parcel at Order Tracking

  • Kindly trace your parcel if you do not receive it more than 3 working days after shipped.
  • Parcel will return to us if no one to collect / sign it within 5 days.
  • For the resend shipping fees will be borne by the customer.

If you have any questions or concerns, we’re here to help you.
Please click HERE to contact our customer service department.

**We reserve all the rights to change our Shipping. Terms and Conditions may be change without prior of notice.**